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ITSM Vendor Directory V1.0 (itSMF UK Conference Exhibitors)

Web searches for tool vendors has given me a shortlist of over 100 ITSM related vendors (See here and here for a few examples).  However my goal is to present tool vendors in a meaningful and useful format for prospective buyers. The aim is to allow oranges to be truly compared with oranges. As a starting point I have included software vendors who exhibited at the recent UK itSMF conference. I will... 

Vendor Booths at Conferences Need a Shakedown

Time for a new model? I was lucky enough to attend the first day of the ITSMF conference in London yesterday. Having spent most of the day in the exhibitor lounge I can’t really comment on the speakers and content, but the whole event was very well organized and it seemed to have a great atmosphere, great networking and great people. I have previously attended this event as a vendor so it was interesting... 

How to Segment and Prioritize Vendors and Suppliers

Click to Enlarge Vendors and suppliers need to be managed. Some will require more management than others. How do you go about differentiating between them and managing their delivery to you? Vendor Segmentation Vendors can and should be segmented within a supplier relationship framework, as it is important to recognise that the method of engagement and measurement of performance is different dependant... 

Review: SDI Software Solutions Day

Image from @SDIrob I attended the SDI Software Solutions Day at the British Library last week. In a nutshell, it was vendor beauty parade for interested buyers. Six ITSM vendors presented an overview of their company to a room full of SDI members. SDI members had the opportunity to engage with the vendors directly and network with their peers. I think this is a great format. It was crystal clear that... 

Product Group Tests

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