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Vendors

ITSM Vendors by Online Influence

The table below lists ITSM related software vendors in order of their online influence. Rationale and further details. Last updated 3rd January 2012 (Change = difference in Klout Score compared to 18th August 2011)

#VendorAliasWebsiteKloutChange
1Get Satisfaction@getsatisfactionwww.getsatisfaction.com56-1
2Zendesk@zendeskwww.zendesk.com53-1
3NimSoft@nimsoftwww.nimsoft.com494
4BMC@bmcsoftwarewww.bmc.com480
5UserVoice@uservoicewww.uservoice.com47-1
6ServiceNow@servicenowwww.service-now.com460
7IBM@ibmtivoli www.ibm.com394
8Kaseya@kaseyacorpwww.kaseya.com38-2
9Serena Software@Serena_Softwarewww.serena.com3810
10Autotask@autotaskwww.autotask.com37-2
11TopDesk@TOPdeskwww.topdesk.com36-5
12LANDesk@landeskwww.landesk.com362
13Numara@numara_softwarewww.numarasoftware.com363
14Hornbill@hornbill_syswww.hornbill.com33-4
15EastVista@easyvistawww.easyvista.com/31-2
16NetSupport@Netsupportgroupwww.netsupportsoftware.co.uk/30-4
17CA Technologies@CAITServicewww.ca.com27-1
18LiveTime@livetimewww.livetime.com23-2
19RightAnswers@RightAnswerswww.rightanswers.com235
20IT Smart Desk@itsmartdeskwww.itsmartdesk.com/23new
21RMS Services@RMSServiceswww.rms.co.uk/22-2
22SunView Software@sunviewsoftwarewww.sunviewsoftware.com221
23House on the Hill@HOTHSoftwarewww.houseonthehill.com222
24FrontRange Solutions@frontrangewww.frontrange.com21-12
25Axios Systems@axios_systemswww.axiossystems.com/19-10
26Richmond Systems@richmondsystemswww.richmondsys.com/19new
27Omnitracker@omnitrackerwww.omninet.biz/18new
28Cherwell@cherwell_CSMwww.cherwell.com/17-14
29Marval@marvalgroupwww.marval.co.uk/16-10
30ScriptLogic@Scriptlogicwww.scriptlogic.com/1514
31newScale@newscalewww.newscale.com14-12
32Sunrise@sunrisesoftwarewww.sunrisesoftware.co.uk/142
33TechExcel@techexcelwww.techexcel.com/1312
34Vmware@VMwareSMwww.vmware.com12-3
35ICCM@ICCMSolutionswww.iccm.co.uk/1211
36Vector Networks@vectornetworkswww.vector-networks.com11-4
37NetHelpDesk@nethelpdeskwww.nethelpdesk.com/10-12
38Microsoft@servicemanagerhttp://blogs.technet.com/umeno10-10
39CMDB Cloud@cmdbcloudwww.cmdbcloud.com/10new
40SysAid@sysaidwww.sysaid.com0-10